Tagged: Donor Interaction

Customized donor recognition is key to maintaining relationships

Donor recognition and expressing gratitude for gifts received are important development responsibilities for every nonprofit organization. Acknowledging a donor’s generosity begins with the understanding that receiving a gift is the difficult part. Thanking them, it would seem, should be the enjoyable part. Then why do so many nonprofit organizations skip it – or fail to take time to properly thank their donors? Unfortunately, it is because they have already moved on to seeking that next… Read more »

Five ways to steward your donors from a safe social distance

Each Thanksgiving, millions of Americans share what they’re thankful for. Perhaps your family even went around the dinner table (or Zoom call) and individually expressed gratitude. During this holiday season, nonprofit organizations should be doing the same: expressing gratitude. In the midst of the COVID-19 pandemic, there has never been a more important time to steward your donors. Though millions of Americans remain out of work and millions more have experienced reductions in pay, donors… Read more »

Now’s a great time to conduct a census

Remember when you cancelled your landline or got a new email address? Did you call this change into your parish office? Did you alert your church administrator? Likely no. Parishes and congregations are finding out during COVID-19 that membership rosters are ready for a refresh. It may be time to conduct a census. The outcome will be a roster that contains current email addresses, mailing addresses and cell phone numbers for your supporters. You also… Read more »

Live forum: Eliminating the Envelope

Religious organizations – when faced with plummeting financial support from their members because of COVID-19 – flocked to provide a platform for online giving. What often took parishes and congregations months to convert turned into a transition of days by necessity, Jared Fritz, Pushpay’s marketing manager, told forum participants that focused on “Eliminating the Envelope.” The forum was hosted by the Steier Group. Fritz shared statistics with participants that reinforced the value of providing donors… Read more »

Live forum: Our return to worship

Parishioners applauded when St. John the Evangelist Catholic Church in Valley, Nebraska, reopened for Mass recently. “They were so happy to be at Mass,” reported Fr. Lloyd Gnirk. They also cheered at St. Robert Bellarmine Catholic Church in Omaha, Nebraska, added Debbie Marcil, pastoral associate. Fr. Gnirk’s and Marcil’s comments were part of a panel discussion hosted by the Steier Group that centered on the topic: “Welcome Home … Our Return to Worship.” Panelists reported… Read more »

Don’t be afraid to ask major donors for support – they want to help

Worried about asking donors for support?  Does the current climate make you hesitant to reach out to supporters for financial support, even though you know your organization needs it? Are you worried that your organization has fallen behind other nonprofits on your donors’ priority list? If these are questions you are having a difficult time answering, consider heeding the advice shared recently in a Steier Group forum. Experts from across the country joined in a video… Read more »