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Donor interaction best practices

What to do between capital campaigns

By Steier Tips

You’ve just finished a successful capital campaign. Time to celebrate! All that hard work has helped you get a long-awaited project off the ground. However, you knew this project was going to take more than one capital campaign to accomplish. You’ve raised enough to get the project started, but you have more pieces that are part of your vision. And your organization needs some time in between campaigns. What do you do in between campaigns to sustain your vision and put yourself in position for a successful follow-up effort? Here are a few ideas: Effectively follow up on the first…

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Capital campaign follow-up leads to even greater success

By Steier Tips

So, your campaign ends with great success. Your effort raised millions, meaning you can address your organization’s pressing needs. You mark the achievement with a donor/volunteer appreciation party, say goodbye to your fundraising counsel, close the door on the capital campaign and wait for the pledge payments to arrive. Scenarios like this play out in the nonprofit community all the time thanks to generous benefactors and dedicated volunteers. But while the sacrifice of donors and the efforts of the campaign team eventually translate into completed projects or funded programs, the fundraising should not end with the conclusion of the active…

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Don’t miss out on donors by ignoring digital giving in a capital campaign

By Steier Tips

For a student, 10 percent is the difference between earning a grade of B or that coveted A. For a baseball player, 10 percent is the difference between being a good hitter or among the best all-time hitters in the game. For your capital campaign – and more importantly, for your cause – 10 percent is the difference between Almost and We did it! In its Charitable Giving Report, the Blackbaud Institute for Philanthropic Impact reported that nearly 10 percent of fundraising in the Faith Communities sector in 2018 came from online giving. Other sectors, such as Arts & Culture, K-12 Education and Animal…

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Support from staff, volunteers critical to capital campaign success

By Steier Tips

At a recent 10k race, I looked around at the starting line and noticed how many people were there. Not just the runners stretching before the race. There were course marshals, volunteers, spectators and all the people associated with the event behind the scenes. I see a race like this as a great metaphor for running a capital campaign. Before toeing the starting line, many training miles must be run in preparation. By the time most supporters of your organization learn about a proposed campaign, many months, if not years, of planning have gone into this vision. Leaders of the…

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Five capital campaign mistakes and how to avoid them

By Steier Tips

If you’re like many of the nonprofits with which we partner at the Steier Group, it’s been several years – or possibly even several decades – since your last capital campaign. You may be wondering how to start a campaign in the first place. And certainly, you’re hoping to avoid any capital campaign mistakes that could derail your effort. Even the most well-meaning nonprofit CEOs and development directors can make mistakes when it comes to capital campaigns. Many of these leaders conduct only a few campaigns over the course of their careers. Here are five of the most common capital campaign…

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Major donor engagement is key to fundraising success

By Steier Tips

How well do you know your major donors? Your answer to that question is key to your organization’s chance for fundraising success, especially during a capital campaign. After 21 years of service and more than $2 billion raised for our clients, the Steier Group has learned that there are three critical success factors of a capital campaign: strong leadership at the CEO level, a compelling project vision and a dedicated volunteer force. Even when these factors are met, however, capital campaign success is not guaranteed. Our campaign managers often encounter nonprofits who have misidentified the engagement level of their major…

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Positive attitude can go a long way in fundraising

By Steier Tips

Raising money is not an easy task, especially when you have to raise a lot of it. Conducting a capital campaign successfully requires careful planning, lots of consultation, widespread buy-in, strong leadership, a clear vision, a transparent communication plan, and a reliable and energetic corps of volunteers. But the best strategy and mechanics for executing an effort of this magnitude won’t get you very far without an indispensable disposition to support it all: a positive attitude. “Believe you can and you’re halfway there,” Teddy Roosevelt once quipped. Put another way, believe you can’t and you’ll never make it. Capital campaigns…

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Steier Group research highlighted by Association of Fundraising Professionals

By Steier Tips

During the Steier Group’s 21-year history, one thing has always stood out as we have raised money for nonprofits across the country: People give more when asked in person. That personal touch is key to fundraising success. In October 2017, we published our findings of a two-year research project that explored this. Our findings more than backed this up. The Steier Group research found that donors, when asked in person, give 54 percent of their requested amount. In comparison, donors gave 29 percent of the requested amount when approached by telephone and 33 percent when approached by mail. Now, this…

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Capital campaign donor recognition opportunities

By Steier Tips

So, your campaign is a big hit. Your leaders and volunteers continue their hard work in securing gifts, donors are fulfilling commitments and an end-of-the campaign celebration is in the works. Now you can start planning that ribbon-cutting ceremony, right? Well, to quote former college football coach Lee Corso, “Not so fast my friend.” Before you can even begin to smile over your success, you must take time to recognize those responsible for putting you in this enviable position. One cannot understate the importance of capital campaign donor recognition. Simply put: people like to hear the words thank you. And…

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Capital campaign video can lead to fundraising success

By Steier Tips

What if I told you that fundraisers with video raise 70 percent more? That’s a big number – one that demands our attention. A capital campaign video is a strong way to convey a clear message and evoke passion about one’s cause. Most of our clients have found that the investment made in a professionally produced video is worth it. YouCaring, which assists organizations with online fundraising, states that fundraisers with videos raise 70 percent more on average. A professional video is among the capital campaign services offered by the Steier Group. The growing popularity of this service is due…

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